Terms of Service

Information Sharing
We at Priyanka Row LLP are the sole owners of the information collected on this site and can collect information from you, or have access to it, that you voluntarily give us by means of email, newsletters, master class subscriptions or through any other other direct contact from you. We will not sell or rent this information to anyone.
Though we will use your information to respond to you, we will not share your information with any third party outside our organization. Personal Information is stored securely and is never shared with any third party.

Refund Policy
Refunds are generally not granted for any program, coaching session or products purchased from this website.

Recording Policy
Clients are not permitted to record any online coaching session without due permission of Priyanka Row LLP. Any recordings of Priyanka Row LLP by clients must be with our prior written consent, with due credits to be given.
Any client session recordings by Priyanka Row LLP for training, research and selling purposes will be done with the consent of the participant/client.

Cookies
A cookie is a piece of data stored on a site visitor's hard drive to identify visitors to a specified site. Although we have no access to or control over cookies placed by others, usage of a cookie is in no way linked to any personally identifiable information which you have given us on our site, the latter is held in strict confidence.

Coaching Histories
Coaching histories may be used for coaching and research purposes. Personally identifiable data will be kept strictly confidential and will not be shared without the consent of the participant/client.

Payment Policies
50% of Professional Fees is to be paid on appointment in order to reserve your time slot. Balance 50% of the Professional Fees is payable after Week 03.
Payment is currently accepted via bank transfers and Razorpay.
Razorpay company does not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order - other than as necessary to fulfill your request, e.g. to ship an order.
*Important Note:*  The cost structure, policies and discounts are subject to change.

Cancellation & Missed Appointment Policy
The appointment time slot reserved for a client is irreplaceable and a perishable product; If you have to cancel/re-schedule a session then please give me a 24 hours notice, either by phone or e-mail or whatsapp, otherwise you'll be charged for the full session. If you fail to show up for a scheduled appointment, you will be charged for the full session. In case of any kind of health emergency, kindly inform prior to the session by phone or e-mail or whatsapp and you wont be charged.

Late and delayed Session Policy
If you notify me, even a few minutes ahead of time by e-mail or phone or whatsapp your appointment time will be held for you and you will get the time that remains in that session. Otherwise you will be charged for the full session.

Client confidentiality
Client sessions and personal details will be kept completely confidential and will not be disclosed in any form, unless approved by the Client.
In some cases where coaching is not adequate for your particular condition, it will be stated in advance by me. I will not be taking up these cases. I am happy to refer you to qualified and certified Psychiatrists/ Psychologists/Therapists who are better equipped and trained for your particular condition.
I have a right to terminate coaching and refer you to another therapist (with your permission), if I feel that you are not benefiting from the coaching sessions.

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